Cronulla Party Boats

CANCELLATION + DAMAGE POLICY

DEPOSIT / PAYMENT

– No initial deposit will be required to book the party cruise although you will need to provide a DEBIT/CREDIT card as security.

– The DEBIT/CREDIT card will only be used as per CANCELLATION and DAMAGE Policy below.

– We will contact you prior to the Party Cruise and ask how you would like to settle your account. Options available to you will be:

  • EFT
  • Charge the card on file
  • CASH on the day

FINAL NUMBERS

– If you have ordered CATERING from [Cronulla Party Boats], final numbers will need to be confirmed by 5pm (7) days prior to your booking.

– If NO CATERING has been ordered from [Cronulla Party Boats], your final numbers will need to be confirmed by 5pm (3) days prior to your booking.

PLEASE NOTE:  Payment will be required to be organised with our accounts department PRIOR to departure.

CANCELLATION

– If you decide to cancel your pre-existing booking for any reason the following Fees will apply

  • Give more than (+28) days notice from the time of departure $250 will be due as compensation.
  • Give (14 – 28) days notice from the time of departure an amount of 25% of the boat base cost will be due as compensation.
  • Give (7 – 14) days notice from the time of departure an amount of 50% of the boat base cost will be due as compensation.
  • Give less than (7) days days notice from the time of departure an amount of 100% of the boat base cost will be due as compensation.

– If someone booked a trip and decides to ‘pay at the wharf’ and does not turn up, this will be treated as a debt and an invoice will be supplied to the client for immediate payment. Should payment not be made within (7) days of date of invoice, recovery processes will commence. Please note that all costs incurred by Cronulla Party Boats in recovering the debt will be ADDED to the initial debt..

– Departure times are confirmed well in advance of the charter date. If at time of departure customer has not arrive, we will contact the client via mobile phone have over on the booking. If no communication is received from the passenger within 25mins after departure time, the skipper will deem the charter as a NO SHOW and an invoice for the charter will be raised as per above terms.

– If a charter is terminated by the skipper durning the trip due to poor behaviour of guests, then no refunds will be provided.

– Any Credit Card / Debit Card held on file will be used to pay for any cancellation costs.

WEATHER CONDITIONS ON THE DAY

– We do not cancel Party Cruises based on “weather predictions”.

– On the morning of the Party Cruise at approx 9.00am the weather will be accessed by Management.

– If conditions are both VERY WINDY (eg: 25knots +) and RAINING (eg: 30mm or more for the day), you will be given the following options:

1. Proceed with the Party Cruise as planned.

2. Cancel the Party Cruise with no costs for the Boat hire. Note: The only cost you will be asked to cover in this case will be for any CATERING that you have ordered from us.

DAMAGE

– Any damage caused to the vessel or equipment by passengers/guests will be payable by the person or company that has made the booking.

– Photographs will be taken of the damage and emailed / txt msg to the person or company that has made the booking before any repairs or cleaning commences to ensure that they are aware that a claim is being made.

– After the above mentioned email / txt msg, Cronulla Party Boats will then take steps to have the damage repaired in a cost effective and timely manner.

– To facilitate a quick repair, Cronulla Party Boats may take an initial $550 from credit card on file with the balance of the repair / cleaning costs to be invoiced to the person or company that has made the booking for payment within (7) days of invoice date.

– Any costs incurred in obtaining payment for damage/repairs/cleaning (eg: legal processes, debt collection) will be added to the invoice and payable by the person or company that has made the booking.

videos of past parties..

These videos are just to provide you with a guide to the facilities we offer. Most bucks parties are NOT videoed…..unless requested by the guests.

some recent blogs…

Check out some of our recent trips and messages. We try our best to photograph and sometimes video each trip. For more photos and stories, visit our BLOG

where to find us …

We are located in Tonkin Street Cronulla 200m from Cronulla Train Station. If you are driving there is plenty of parking in Tonkin Street. Departure is from Cronulla Public Wharf.